Privacy Policy
Aeros Solutions ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of users ("you", "your") when you access or use our software-as-a-service (SaaS) products and services ("Services").
1. Information We Collect
We may collect the following types of information:
a. Information You Provide to Us
- Account registration details (name, email address, company name, password, etc.)
- Payment and billing information
- Communications with our support team
b. Information Collected Automatically
- IP address and device information
- Usage data (e.g., feature usage, access times, performance data)
- Cookies and tracking technologies
c. Third-Party Integrations
If you connect third-party services (e.g., Google Workspace, Slack), we may collect relevant information from those services with your permission.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Process transactions and manage billing
- Communicate with you (support, updates, offers, etc.)
- Ensure security and prevent abuse
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Trusted third-party service providers (e.g., payment processors, hosting providers)
- Authorities if required by law or to protect our rights
- Other parties with your explicit consent
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to the data we hold about you
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to certain processing
- Data portability
To exercise these rights, contact us at the email below.
7. Children's Privacy
Our Services are not intended for children under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will post the revised policy with a new effective date. Your continued use of the Services constitutes acceptance of any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@aerossolutions.com